New to VWP Shortlease: From now on, simply report your damage via your mobile

Had a collision? From now on, you can also easily report damage to VWP Shortlease via your mobile. A quick and convenient extra option in addition to the familiar paper form. Learn how it works and what the benefits are for you.

28-07-2025
Stijn Rikmanspoel
3 min
auto rijdend over brug

One little blip can snowball into an accident. A pole that you overlooked, an unexpected braking action in traffic... it can happen to the best. At such a time, you are not waiting for administrative hassles.

You're probably familiar with filling out the blue paper claim form in the glove compartment. Of course, this familiar method remains just a valid and possible option.

But because we want to continuously improve our service, we now offer you an additional option: to report your damage directly online via your mobile phone. Fast, simple and efficient.

Meet Mobielschademelden.nl

For this purpose, we use Mobielschademelden.nl, the official digital tool developed by the Dutch insurance industry to report damage. It's a safe and reliable alternative that makes the process a lot easier for you, available via both the website and an app.

How does this new approach work?

Suppose you have damage. Instead of looking for a pen and the paper form, just grab your smartphone.

  1. Start the alert. Open the app or go to your browser www.mobielschademelden.nl.
  2. Enter your license plate number. Most vehicle and insurance data is automatically retrieved immediately.
  3. Take photos. Instantly add photos of the damage and the traffic situation. This provides a much clearer picture than a drawing.
  4. Answer the questions. The tool guides you step-by-step through a number of short, clear questions about the incident.
  5. Check and ship. You check the data and send the notification with one click. If there is a counterparty, they can immediately confirm the report with a unique SMS code. The report is then sent to us immediately.

The benefits of opting for digital

Are you opting for this new, digital path? Then you will immediately benefit from a number of benefits:

  • Speed. The whole process often takes no more than 10 minutes. Because we receive the notification immediately, we can also get to work for you more quickly with the planning of repairs and possible replacement transport.
  • Convenience. Your phone is always at hand. No more hassle with illegible manuscripts or searching for a form or pen.
  • Clarity. A picture is worth a thousand words. This prevents misunderstandings about the cause and damage.

The choice is yours

Do you want to be prepared for this new, fast method? Then download the app from the App Store or Google Play Store or save the website as a favorite on your phone.

Drive safely!

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